What should I do if I might not make it in time for boarding?

After discovering a transportation delay, you should contact your travel advisor immediately, rather than waiting until you arrive at the pier to deal with it.

2026-08-20

Cruise ships must depart according to the port schedule and usually cannot wait for latecomers for long. The sooner you communicate, the better the chance of assessing a remedy.

When choosing, focus on

Immediately inform of your current location and estimated arrival time
Do not travel to the next port of call on your own; wait for staff confirmation first
Keep relevant proof such as transportation delay documents

Confirm again before booking

Expenses such as transportation and accommodation incurred from missing the ship for personal reasons shall be handled according to the contract and product policy.

This article is a general explanation compiled by the site; specific products, dates, and services are subject to the order confirmation.