Frequently asked questions

Different products have different rules, and age, height, whether a bed is occupied, and the number of guests staying may all be considered at the same time. Please submit based on your actual information, and the travel consultant will verify according to the selected date and specifications.

Yes. Children should carry valid identification consistent with the information registered in the order. For the acceptable types of identification and validity requirements, please refer to the product notice and the regulations of the transportation authorities.

You need to check the maximum occupancy and extra bed policy for the specific room type. Some room types allow a third person to stay, while others are restricted by space or safety regulations, so you cannot judge based only on the room name.